Frequently Asked Questions About Tent Rentals & Event Rentals

Yes. Grimes Events & Party Tents currently provides delivery service for rental orders.

Delivery charges start at $225. Additional charges may apply for multiple trucks, after-hours delivery, emergency delivery, difficult access, or other special requirements.

Deliveries are generally made to the backyard, patio, or another area that is immediately accessible to Grimes delivery trucks.

Additional charges may apply when pathways are obstructed, access is restricted, or rental items must be carried through narrow hallways, stairways, buildings, or other difficult areas.

Special access arrangements should be discussed in advance. Pricing for additional access services starts at $100.

Rental items should be returned to the same location where they were originally delivered.

To avoid additional charges, please prepare the rental items as follows:

• Linens: Shake out all food and debris. Make sure linens are sufficiently dry before packing them. Place all linens inside a return bag at the same location as the other rental items.
• Chairs: Fold all chairs and stack them in a dry and secure location, preferably exactly as they were left at delivery. This is normally underneath the tent.
• Tables: Break down all tables and place them in a dry and secure location, normally underneath the tent.

Damage fees may apply if seat cushions, tables, linens, or other rental equipment become wet, damaged, molded, or exposed to severe weather.

Yes. In most cases, rental items are delivered one to two days before the event and picked up one to two days after the event.

For a weekend event, delivery will often occur on Thursday or Friday, with pickup normally scheduled for Monday or Tuesday.

Grimes will usually provide a morning or afternoon delivery or pickup window. Additional charges apply when a specific arrival time, pickup time, or guaranteed appointment is requested.

Grimes does not normally dismantle tents during rain or wet conditions. When necessary, removal may be postponed until the following day or until conditions are safe.

Yes. Deliveries and pickups can be scheduled outside of normal business hours.

Pricing for after-hours delivery or pickup begins at $500 or 15% of the total order, whichever applies. Pricing may increase depending on the time, location, equipment, staffing requirements, and size of the rental order.

Call 561-853-8368 for a specific quote.

Yes. Table and chair setup and takedown services are available for an additional charge.

This service must be arranged before the delivery date so the delivery schedule includes enough time and staff.

Pricing starts at 30% of the rental item cost for setup and an additional 30% for takedown.

Site visits are offered when needed, depending on the job, location, installation requirements, and project timeline.

Grimes does not need to inspect every property in person to prepare a tent estimate. In many cases, site measurements and accessibility can be reviewed using Google Earth, property plans, photographs, or other information provided by the customer.

When an in-person inspection is required, site surveys start at $150, depending on location and project requirements.

Rental reservations may be placed during normal business hours, Monday through Friday from 9:00 AM to 5:00 PM.

Call 561-853-8368 to speak with an experienced rental consultant.

You may also email sales@GrimesPartyTents.com whenever it is convenient.

Customers are encouraged to place their rental reservation as soon as they know they are having an event.

Reserving early provides the best opportunity to secure the preferred tent size, tables, chairs, linens, flooring, lighting, and other event rental equipment.

A 50% down payment is required for rental orders placed before the event. Deposits are nonrefundable.

The remaining balance is normally due seven days before delivery or at the time of installation.

Rental charges are based on the amount of time the equipment is reserved and unavailable to other customers, regardless of whether every item is used during the event.

Grimes accepts cash, Zelle, and credit cards. Checks must be mailed at least ten days in advance.

Changes to an existing rental order may be made until 12:00 PM, two days before the scheduled delivery or pickup date.

After that deadline, rental items cannot be removed and quantities cannot be reduced.

Additional rental items or increased quantities may be added, subject to availability, until 10:00 AM on the day before delivery or pickup.

Tent rentals and special-order items may have separate reservation and cancellation requirements.

There are no refunds on rental items after delivery.

The standard rental period is normally for a one-day event unless another rental period has been approved.

For multiple-day events or extended rentals, contact Grimes for extended rental rates.

If rental equipment becomes unsafe, damaged, or unusable, discontinue use and notify Grimes immediately.

Responsibility for rental equipment remains with the customer from the time of delivery or customer pickup until the equipment is returned to Grimes.

The customer is responsible for loss or damage to rented equipment beyond reasonable wear and tear.

Equipment that is not returned or is damaged beyond repair must be paid for at its current replacement price, including applicable shipping costs.

Repair costs are also the responsibility of the customer, whether repairs are completed by Grimes or another service provider selected by Grimes.

Damage Waiver

A nonrefundable damage waiver equal to 8% of the rental order is included and may be removed when requested before the event.

The damage waiver may provide limited coverage for accidental damage caused through normal use, including broken glasses, chipped plates, or small burn holes in linen.

The damage waiver does not cover:

• Rental items that are not returned
• Missing crates, racks, containers, or bags
• Excessive damage or breakage caused by negligence
• Molded or mildew-damaged linen
• Excessive candle wax on linen
• Damage caused by failing to protect equipment from weather

Selecting the correct tent size is important, and the Grimes team can help determine the appropriate size for your event.

Important planning considerations include:

• How many guests will be under the tent?
• How will the tent be used?
• Will there be seated dining?
• Will there be ceremony-style seating?
• Will buffet stations be required?
• Will the event include one or more bars?
• Will tables be needed for gifts, cake, DJ equipment, or check-in?
• Will the event include a dance floor?
• Will staging be required?

Available tent styles may include:

• Frame tents
• Pole tents
• Structure tents
• High-peak tents
• Sailcloth tents

Availability depends on current inventory, event size, property conditions, installation surface, and event design.

Grimes currently offers tents ranging from approximately 100 square feet to 35,000 square feet.

Inventory changes as new tent sizes, styles, and accessories are added.

Contact Grimes if you need a specific tent size or accessory. The team may have the equipment available or may be able to obtain it for your event.

Yes. Tents may be installed on hard surfaces using approved anchoring or weighted ballast systems.

Concrete or cement weights may be used to secure tents where staking or drilling is not permitted. Additional fees apply for weighted anchoring systems and special installation requirements.

A permit is generally not required for a private residential event, although regulations may vary by location.

Events open to the public or held on commercial, municipal, or public property may require a permit.

Grimes must normally handle the permitting process for tent installations. Permit services involve an additional fee.

Some cities also require stamped and sealed engineering plans, which involve an additional charge.

Lighting is a personal design choice, and Grimes offers multiple lighting styles for tents, dance floors, staging, dining areas, entrances, and event spaces.

Contact the Grimes team to discuss lighting options that fit the atmosphere and practical needs of your event.

Tents are normally installed one to two days before the event and removed one to two days afterward.

Actual installation and removal timing may depend on weather, equipment availability, event location, job complexity, permits, access, and the delivery schedule.

No. Tent installation must be completed correctly to protect guests, rental equipment, surrounding property, and the success of the event.

Grimes requires all tent installations and takedowns to be performed by trained and experienced Grimes crews.

Installation and removal are included in the quoted tent rental price unless otherwise stated.

The tent installation area must be completely clear before the Grimes crew arrives.

Remove vehicles, furniture, landscaping materials, outdoor equipment, decorations, and other obstructions from the area.

Additional fees may apply when installation is delayed because the site is not properly prepared.

All underground utilities and private lines must be marked, including:

• Water lines
• Irrigation lines
• Electrical lines
• Sewage lines
• Gas lines
• Pool equipment lines
• Landscape lighting cables

Contact local utility services when you are unsure where public utility lines are located.

The customer is responsible for identifying private utility lines and assumes responsibility for damage to unmarked underground facilities.

No. You do not normally need to be present while the tent is installed.

The installation location must be clearly marked before the Grimes crew arrives.

All underground utilities and private lines must also be marked in advance.

Responsibility for the tent and all rental items remains with the customer from delivery until pickup.

Customers should contact Grimes immediately if the tent, anchoring, lighting, flooring, or other rental equipment becomes damaged, unstable, or unsafe.

The tent must be completely empty before the crew can begin dismantling it.

Remove all personal property, decorations, equipment, trash, catering supplies, and non-rented items from underneath and around the tent.

Rental items should be prepared as follows:

• Linens: Shake out food and debris, make sure linens are dry, and place them inside the proper return bags.
• Chairs: Fold and stack all chairs.
• Tables: Break down and stack all tables in the designated pickup location.

Additional fees may apply if these preparation requirements are not completed before the crew arrives.

No. Tent side curtains, walls, panels, or enclosures must be ordered separately.

Availability and pricing depend on tent style, tent size, event requirements, and current inventory.

The closer Grimes trucks can get to the installation area, the better.

Most backyard events can be completed with driveway or nearby street access.

Larger installations require closer truck and equipment access because tents, poles, frames, anchors, tops, flooring, and other equipment may weigh several thousand pounds.

Some larger tent installations require forklift access.

Restricted access, stairs, elevators, narrow pathways, long carries, or difficult terrain may result in additional labor and delivery charges.

Rectangular tables are often used for casual events such as backyard parties, birthday parties, picnics, community events, and informal gatherings.

Round tables are often selected for weddings, corporate dinners, formal receptions, galas, and seated celebrations.

Round tables can make conversation easier because guests are seated facing one another.

The best choice depends on the number of guests, available space, event style, floor plan, meal service, and desired atmosphere.

Grimes does not provide catering directly.

The team may be able to provide names or contact information for local caterers and other event professionals.

Grimes can provide setup services for many rental items when arranged in advance.

Setup and teardown of tents, lighting, dance floors, and staging are normally included in the rental price for those items.

Setup and takedown of tables, chairs, table settings, linens, and similar rental items involve an additional charge.

Advance notice and a detailed floor plan or layout are required so the proper crew, equipment, and installation time can be scheduled.

Contact Grimes immediately if a problem occurs with rental equipment during your event.

Grimes representatives are available 24 hours a day to address urgent rental equipment concerns.

Stop using equipment that appears damaged, unstable, unsafe, or improperly functioning until it can be inspected.